Returns & Exchanges
At Phenom Teamwear, we stand by the quality of our athletic gear and offer a hassle-free 30-day return policy for all non-customized apparel and equipment. Items must be returned in their original, unworn condition with all tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Securely pack the items in their original packaging, ensuring all protective layers are included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Inspection and Refund
Once our team inspects the gear for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing