Frequently Asked Questions
Everything you need to know about your Phenom Teamwear order.
How long does it take to receive custom team uniforms?
Standard production for custom uniforms typically takes 3-4 weeks from the date of design approval and payment. Shipping times vary based on your location.
Can I add custom logos and player names to my order?
Yes, we offer full customization including high-quality sublimation, embroidery, and screen printing for team logos, player names, and numbers.
Do you offer bulk discounts for large organizations?
Absolutely. Phenom Teamwear provides tiered pricing for large club, school, or corporate orders. Please contact our sales team for a formal quote.
What is your return policy on customized gear?
Because custom items are made to your specific requirements, they cannot be returned unless there is a manufacturing defect or an error on our part.
How do I ensure I am ordering the correct sizes?
We provide detailed size charts for all our performance apparel. We highly recommend reviewing these charts or requesting a fit kit before placing a large team order.
What payment methods do you accept?
We accept all major credit cards, PayPal, and for approved schools or government agencies, we also accept official Purchase Orders (POs).